Know Your Rate and Bill
Rates & Service Rules
Complaints Handling Policy
BELCO’s rates and service rules are set by the Regulatory Authority of Bermuda, an independent regulatory body that has been responsible for setting electricity rates since 2016.
While we are committed to providing excellent service to all Customers, we understand that at times erroneous things happen. Our Complaints Handling Policy provides guidance on achieving a resolution for formal complaints.
BELCO customers are charged according to energy rates, which are approved by the Regulatory Authority of Bermuda (RA).
Fuel Adjustment Rate (FAR)
Current Rate:
13.784¢
per kilowatt-hour
sold for all meter readings taken on or after April 1, 2026, until further notice.
What is the fuel adjustment rate?
- The Regulatory Authority sets the fuel adjustment rate every quarter based on a calculation that includes the cost of fuel and projected usage.
- As the actual cost of fuel changes on the world market, the fuel adjustment rate changes. World market prices fluctuate greatly due to the growing demand for fuel around the world, limited refineries to process crude oil, and the impact of political, economic and other events.
- The cost of fuel for BELCO is made up of the actual cost of the fuel purchased on the world market plus transportation to BELCO’s central plant.
- BELCO endeavours to minimise the cost to the customer by negotiating the best possible prices, purchasing when the market is low, selecting the most economical fuel and maximising plant efficiency. BELCO does not profit when the fuel adjustment rate increases.
- The fuel adjustment rate is announced in The Royal Gazette by the first day of each quarter.
Feed-in Tarrif (FIT)
Current Rate:
10.726¢
per kilowatt-hour
This Feed-in Tariff is effective from April 1, 2026, until further notice.
What is the feed-in tariff?
- The Regulatory Authority sets the feed-in tariff every quarter in accordance with the Regulatory Authority (Feed-in Tariff Methodology) General Determination 2023 and section 36 of the Electricity Act 2016.
- It is the rate at which customers with distributed renewable energy systems (such as rooftop solar PV) are credited for electricity that is exported onto the BELCO grid by their systems.
- The rate is ordered by the Regulatory Authority of Bermuda each quarter.
Residential Rates
These residential rates are for all kWhs sold for all meter readings taken on or after January 1, 2026, until further notice.
The three block structure of Residential Billing Charges is as follows:
RESIDENTIAL BLOCKS |
New Rate/kWh |
Old Rate/kWh |
Difference $ |
| FIRST 0-250 kWh | $0.15690 | $0.17193 | $ (0.01503) |
| SECOND 251-700 kWh | $0.27674 | $0.30698 | $ (0.03024) |
| THIRD 700+ kWh | $0.42685 | $0.48350 | $ (0.05665) |
The Residential Graduated Facilities Charge is a fixed fee that covers the cost of maintenance, equipment and infrastructure that we need to deliver electricity safely and reliably. The five tiers of the Residential Graduated Facilities Charge are:
RESIDENTIAL GRADUATED FACILITIES CHARGE |
New Rate |
Old Rate |
Difference $ |
| FIRST 0-10 kWh/day | $ 25.44 |
$ 28.47 | $ (3.03) |
| SECOND 10-15 kWh/day | $ 38.17 | $ 42.71 | $ (4.54) |
| THIRD 15-25 kWh/day | $ 50.83 | $ 56.88 | $ (6.05) |
| FOURTH 25-50 kWh/day | $ 79.51 | $ 88.98 | $ (9.47) |
| FIFTH 50+ kWh/day | $120.86 | $135.25 | $ (14.39) |
| Net Metered Customers | $ 52.48 | $ 58.73 | $ (6.25) |
The Regulatory Authority (RA) Fee is a legal requirement that is remitted to the Regulatory Authority to cover their operating costs.
RATE/KWH |
|
| Regulatory Authority (RA) Fee | $0.00545 |
We will continue to work to reduce rates, but you also have the power to lower your household energy costs.
As you can see, the less energy you use, the lower your rates are. To lower your rates and your overall bill, track your usage and practice energy efficiency.
Our new AMI meters make it easy to track your usage so that you can find ways to reduce your bill. Once you register an account on our easy-to-use website, you can see exactly how much energy you are using on a daily basis. Once AMI has been fully deployed, you will be able opt in to prepaid plans or set usage thresholds with notification alerts when you are nearing your limit.
AMI is currently being deployed across the island.
If you have not yet received your AMI meter, please visit belco.bm to use our bill calculator. This online tool lets you see how much you can save by reducing your kWh usage. To find your most recent kWh usage, look at the Consumption Comparisons section at the top of your bill.
Your bill
Your kilowatt hour (kWh) usage represents the amount of energy your household consumed over the billing period.
Small Commercial Rates
These small commercial rates are for all kWhs sold for all meter readings taken on or after January 1, 2026, until further notice.
The three block structure of Commercial (Small) Billing Charges are:
COMMERCIAL BLOCKS |
New Rate/kWh |
Old Rate/kWh |
Difference $ |
| FIRST 0-1,000 kWh | $0.29156 | $0.32633 | $ (0.03477) |
| SECOND 1,001-5,000 kWh | $0.32769 | $0.36888 | $ (0.04119) |
| THIRD 5,001+ kWh | $0.39460 | $0.43857 | $ (0.04397) |
The Small Commercial Facilities Charge is a fixed fee that covers the cost of maintenance, equipment and infrastructure that we need to deliver electricity safely and reliably. The Small Commercial Facilities Charge is:
COMMERCIAL FACILITIES CHARGE |
New Rate |
Old Rate |
Difference $ |
| Small Commercial | $ 50.43 |
$ 55.25 | $ (4.82) |
The Miscellaneous Small Commercial Rates are:
ENERGY CHARGES |
New Rate/kWh |
Old Rate/kWh |
Difference $ |
| Street Lighting | $ 0.22110 |
$ 0.24691 | $ (0.02581) |
| Codes 4308, 4408 | $ 0.25141 | $ 0.28076 | $ (0.02935) |
| Code 4309 | $ 0.29062 | $ 0.32455 | $ (0.03393) |
| Code 4417 | $ 0.31066 | $ 0.34693 | $ (0.03627) |
The Regulatory Authority (RA) Fee is a legal requirement that is remitted to the Regulatory Authority to cover their operating costs.
RATE/KWH |
|
| Regulatory Authority (RA) Fee | $0.00545 |
We will continue to work to reduce rates, but you also have the power to lower your household energy costs.
Demand Service Rates
These demand service rates are for all kWhs sold for all meter readings taken on or after January 1, 2026, until further notice.
The Demand Charges are:
|
|
New Rate/kW |
Old Rate/kW |
Difference $ |
| A. All kW | $ 15.72 | $ 17.39 | $ (1.67) |
| B. All kW | $ 16.08 | $ 17.78 | $ (1.70) |
| C. All kW | $ 16.21 | $ 17.93 | $ (1.72) |
The Energy Charges are:
|
|
New Rate/kWh |
Old Rate/kWh |
Difference $ |
| 1st 200 x Demand | $0.33103 | $0.37002 | $ (0.03899) |
| 2nd 200 x Demand | $0.16644 | $0.18609 | $ (0.01965) |
| Remaining kW – energy | $0.06209 | $0.07062 | $ (0.00853) |
The Facilities Charge is a fixed fee that covers the cost of maintenance, equipment and infrastructure that we need to deliver electricity safely and reliably. The Demand Service Facilities Charge is:
FACILITIES CHARGE |
New Rate |
Old Rate |
Difference $ |
| Demand Service | $127.59 |
$143.09 | $ (15.50) |
The Regulatory Authority (RA) Fee is a legal requirement that is remitted to the Regulatory Authority to cover their operating costs.
RATE/KWH |
|
| Regulatory Authority (RA) Fee | $0.00545 |
We will continue to work to reduce rates, but you also have the power to lower your household energy costs.
Reduce your usage
Once you know how much energy you are using, how do you reduce this amount?
There are many energy efficiency tips that you can use to easily save energy without sacrificing your comfort. To get started, we recommend using timers on your water heaters, switching to LED light bulbs and turning off lights and appliances when they aren’t in use. Click here for more energy efficiency tips or follow #BELCOefficiencytips on Instagram or Facebook.
We are committed to transparency and accountability.
The Future
New developments like hotels and marinas will increase demand, as would an increase in our population. More widespread adoption of electric vehicles would also help, as customers would pay less for electricity to fuel their cars than they would for gasoline, all while increasing electricity demand and lowering costs for everyone.
Our Plan
We are taking a multi-faceted, cost-effective approach to address the risks of our ageing infrastructure while making our energy more affordable and environmentally friendly. We are working diligently to provide Bermuda with clean, resilient, affordable energy.
Replacement Generation
We are replacing 80 megawatts of generating capacity with a new dual-fuel, high-efficiency generation plant.
Battery Energy Storage System (BESS)
To supplement the replacement generation, we are introducing our new cutting-edge battery energy storage system, which will allow us to regulate spikes in peak electrical demand more efficiently.
Transmission, Distribution & Retail (TD&R)
We are replacing old, worn underground transmission cables and upgrading distribution assets and facilities. This process will help us to expand the capacity of the grid.
Advanced Metering Infrastructure (AMI)
Advanced meters improve the efficiency and reliability of electricity service, while providing customers with more control.