[ November 4, 2025 | 11:51am ]
💬 BELCO Managing Director Shelly Leman said: “While Hurricane Melissa passed to our northwest, the island did experience hurricane force winds which caused outages across the island. Most customers were restored soon after our crews began work when it had been deemed safe to do so. Our crews did experience challenges with several downed poles, pole fires and excessive vegetation in some areas which required our crews to spend time cutting and clearing that vegetation before they could work to restore power. I would like to thank our crews for their tireless work and dedication in getting all our customers’ power restored as quickly and safely as possible and also thank the public for their patience while we carried out restoration work.”
👉 Read More: https://loom.ly/T8b7J1U
[ November 3, 2025 | 9:03am ]
📌 OUTAGE INFORMATION 📌
As of 9AM today, we have the following storm-related outages to report:
Smith’s 10
St. George’s 1
Warwick 1
We have a total of 12 customers experiencing an outage.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Longford Hill (October 31, 2025)
[ November 2, 2025 | 6:03pm ]
📌 OUTAGE INFORMATION 📌
As of 9:13PM today, we have the following storm-related outages to report:
Devonshire 49
Pembroke 169
Smith’s 3
Southampton 1
St. George’s 9
Warwick 1
We have a total of 232 customers experiencing an outage.
Our crews will stand down at midnight. Our next update will be tomorrow.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ November 2, 2025 | 6:03pm ]
📌 OUTAGE INFORMATION 📌
As of 6PM today, we have the following storm-related outages to report:
Pembroke 50
Smith’s 43
Southampton 1
St. George’s 8
Warwick 15
We have a total of 117 customers experiencing an outage.
Our next update will be at 9PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📸: Derwent Lane
[ November 2, 2025 | 4:16pm ]
📌 OUTAGE INFORMATION 📌
As of 4:11PM today, we have the following storm-related outages to report:
Devonshire 76
Paget 6
Pembroke 1
Smith’s 62
Southampton 2
St. George’s 8
Warwick 15
We have a total of 170 customers experiencing an outage.
Our next update will be at 6PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ November 2, 2025 | 10:00am ]
🌀🚨 NOTICE 🚨🌀
For our customers who turned off their power due to experiencing a Partial Power Outage or for those who are still out of power, we are requesting that you now call 955 to report the outage.
We appreciate your patience through this process. Our crews are working as hard, safe and quickly as possible.
⚠️ Safety Tip ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore, one half of your house is being powered. If you are experiencing this, you should unplug all sensitive equipment and turn off all fuses in the breaker box.
[ November 2, 2025 | 9:11am ]
🟩 For those of our customers who remain without power, we have not forgotten you! Our crews are working to restore power to everyone as quickly and safely as possible. 🟩
📌 OUTAGE INFORMATION 📌
As of 9:06AM today, we have the following storm-related outages to report:
Devonshire 25
Hamilton 1
Paget 4
Pembroke 31
Sandy’s 2
Smith’s 45
Southampton 10
St. George’s 8
Warwick 38
We have a total of 164 customers experiencing an outage.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ November 1, 2025 | 6:09pm ]
📌 OUTAGE INFORMATION 📌
As of 6PM today, we have the following storm-related outages to report:
Devonshire 120
Hamilton 24
Paget 12
Pembroke 44
Sandy’s 25
Smith’s 116
Southampton 28
St. George’s 12
Warwick 40
We have a total of 421 customers experiencing an outage.
Our next post will be at 9PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Cobb’s Hill (October 31, 2025)
[ November 1, 2025 | 4:00pm ]
❓ DID YOU KNOW ❓
Transformers step down high voltage electricity to a level safe for homes and businesses. They can fail due to age, overloading, lightning strikes or contamination.
🔊 When a transformer fails, you may hear a loud bang, see a flash, or notice your lights go out suddenly. The damaged transformer must be safely removed and replaced with a new unit. This requires de-energising the lines, disconnecting the old transformer, installing and connecting the new one, and testing before restoration.
👉 A transformer replacement typically takes 2-4 hours and may affect multiple customers on the same circuit.
[ November 1, 2025 | 3:06pm ]
📌 OUTAGE INFORMATION 📌
As of 3PM today, we have the following storm-related outages to report:
Devonshire 52
Hamilton 131
Paget 14
Pembroke 85
Sandy’s 42
Smith’s 141
Southampton 28
St. George’s 12
Warwick 74
We have a total of 579 customers experiencing an outage.
Our next post will be at 6PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Soundview Road (October 31, 2025)
[ November 1, 2025 | 2:00pm ]
❓ DID YOU KNOW ❓
Trees and overgrown vegetation are a leading cause of power outages. When branches grow into power lines or fall during storms, they can cause short circuits, damage equipment or bring down lines entirely.
❗ Before BELCO crews can restore power, the vegetation must be safely removed. This requires de-energising the affected lines first to protect our crews. Arborists and line crews then work together to cut and clear branches, often using specialised equipment like bucket trucks and chainsaws. If the vegetation has damaged the lines or equipment, repairs must be made before power can be restored.
During major storms when multiple trees are down across lines, this process is repeated throughout the affected areas, which is why restoration can take several hours and in some cases days.
🌴 Trim Trees. Prevent Outages.
[ November 1, 2025 | 1:00pm ]
❓ DID YOU KNOW ❓
Not all of BELCO’s infrastructure is overhead—we also maintain an extensive underground network. Underground cables can fail due to water infiltration, ground movement, aging insulation or damage from digging.
🔍 Locating an underground fault requires specialised equipment to pinpoint the exact location. Crews must then excavate, expose the damaged section, and either splice in a repair or replace the entire cable run.
👉 Underground repairs often take longer than overhead work and may require coordination with other utilities and road restoration afterward.
[ November 1, 2025 | 12:09Pm ]
✅ RESTORATION CREWS ✅
Our remaining outages are scattered across the island. Our team is working on our branch lines today.
📌 OUTAGE INFORMATION 📌
As of 12PM today, we have the following storm-related outages to report:
Devonshire 146
Hamilton 140
Paget 14
Pembroke 116
Sandy’s 62
Smith’s 116
Southampton 72
St. George’s 13
Warwick 129
We have a total of 808 customers experiencing an outage.
Our next post will be at 3PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Abbot’s Cliff Park (October 31, 2025)
[ November 1, 2025 | 10:00am ]
❓ DID YOU KNOW ❓
A downed power line is extremely dangerous and should always be treated as live, even if it appears dead. NEVER approach, touch, or drive over a downed line.
When a line comes down, BELCO crews must first de-energise the section, locate the damage, and assess whether the line can be repaired or must be replaced. New wires may need to be strung, poles inspected for damage, and all connections remade before power can be safely restored.
📲 If you see a downed line, stay at least 33 feet away and call 955 immediately.
[ November 1, 2025 | 10:00am ]
❓ DID YOU KNOW ❓
Pole Fires are a constant threat and highly unpredictable as to where they will occur. Like Hurricane Melissa, some storms contain very little rain which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up, the salt becomes liquified which causes short circuits and sometimes a fire. If you see a pole fire stay away and call 955.
[ November 1, 2025 | 9:05am ]
✅ RESTORATION CREWS ✅
Our remaining outages are scattered across the island. Our team is working on our branch lines today. Our teams are working in the following locations this morning:
👉 Fractious Street, Hamilton
👉 Pomander Road, Paget
👉 Ess Hill, Warwick
👉 Cedar Park, Devonshire
📌 OUTAGE INFORMATION 📌
As of 9AM today, we have the following storm-related outages to report:
Devonshire 167
Hamilton 131
Paget 44
Pembroke 132
Sandy’s 56
Smith’s 67
Southampton 47
St. George’s 19
Warwick 97
We have a total of 760 customers experiencing an outage, which means our crews have restored power to 1,031 customers since 11PM.
Our next post will be at 12PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Cut Road (October 31, 2025)
[ November 1, 2025 | 8:00am ]
❓ DID YOU KNOW ❓
BELCO implements a set of emergency procedures when a hurricane, or tropical storm, becomes a threat. In June, at the start of the hurricane season, we ensure that our internal emergency procedures are up to date. All departments within the Company are involved, and each has a vital role to play in restoring power to the island.
Our Crisis Management Team, or CMT, is stood up when a storm is named and headed towards Bermuda, with members from across the organisation to ensure we are prepared and coordinated.
[ October 31, 2025 | 11:22pm ]
📌 OUTAGE INFORMATION 📌
As of 11:11PM today, we have the following storm-related outages to report:
Devonshire 284
Hamilton 151
Paget 127
Pembroke 160
Sandy’s 413
Smith’s 87
Southampton 215
St. George’s 30
Warwick 324
We have a total of 1,791 customers experiencing an outage, which means our crews have restored power to 2,567 customers since 9PM.
Our crews will be standing down at midnight and will resume restoration activities tomorrow morning. Our next outage update will be at 9AM tomorrow morning.
⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will occur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay well clear and call 955.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Cut Road (October 31, 2025)
[ October 31, 2025 | 9:04pm ]
📌 OUTAGE INFORMATION 📌
As of 9PM today, we have the following storm-related outages to report:
Devonshire 341
Hamilton 798
Paget 126
Pembroke 879
Sandy’s 451
Smith’s 481
Southampton 228
St. George’s 375
Warwick 579
We have a total of 4,258 5,317 customers experiencing an outage, which means our crews have restored power to 1,059 customers since 7PM.
We will post our next update at 11PM.
⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will occur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay well clear and call 955.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Longford Hill (October 31, 2025)
[ October 31, 2025 | 8:00pm ]
❓ DID YOU KNOW ❓
When a utility pole comes down, whether from a storm, vehicle accident or decay, the restoration process is complex.
1️⃣ Crews must assess the damage and ensure the area is safe.
2️⃣ If power lines are attached, the electricity must be shut off to that section.
3️⃣ The damaged pole is then removed
4️⃣ A new pole is set in place, which requires heavy equipment and precise placement.
5️⃣ All hardware, crossarms and lines must then be reattached and tested.
👉 Depending on the complexity, a single pole replacement can take 4-8 hours.
⭐ During Hurricane Melissa, we experienced 5 downed poles in total.
[ October 31, 2025 | 7:03pm ]
📌 OUTAGE INFORMATION 📌
As of 7PM today, we have the following storm-related outages to report:
Devonshire 684
Hamilton 798
Paget 864
Pembroke 914
Sandy’s 508
Smith’s 633
Southampton 223
St. George’s 115
Warwick 578
We have a total of 5,317 customers experiencing an outage, which means our crews have restored power to 2,150 customers since 5PM.
We will post our next update at 9PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Cobb’s Hill (October 31, 2025)
[ October 31, 2025 | 6:00pm ]
❓ DID YOU KNOW ❓
Storm restoration is very much a team effort:
✅ Overhead crews out on the road
✅ Underground crews out on the roads
✅ Our Operations Centre coordinating efforts
✅ Stores allocating supplies
✅ Customer Care supporting customers
✅ Our OHSE team supports the safety of our teams
✅ Our Fleet team tends to our vehicles
✅ Our Bulk Generation team produces the power
✅ AND many other teams working behind the scenes to aid our restoration efforts!
Our #HurricaneMelissa Restoration Crews are comprised of our amazing full-time team members but also include a few special guests!
💚 We are proud to welcome back our talented retirees who have agreed to participate in our efforts! Your knowledge and expertise are world-class, and we appreciate you agreeing to join forces with us in service of the country.
💚 We are also proud to have our third-year apprentices who are taking on more responsibilities during Hurricane Melissa’s restoration efforts. We know they will make the country proud!
[ October 31, 2025 | 5:05pm ]
📌 OUTAGE INFORMATION 📌
As of 5PM today, we have the following storm-related outages to report:
Devonshire 683
Hamilton 863
Paget 1129
Pembroke 1106
Sandy’s 830
Smith’s 1004
Southampton 223
St. George’s 369
Warwick 1260
We have a total of 7,467 customers experiencing an outage, which means our crews have restored power to 1,915 customers since 3PM.
We will post our next update at 7PM.
⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
: October 31, 2025
[ October 31, 2025 | 4:00pm ]
❓ 𝗗𝗜𝗗 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 ❓
After a storm, our priority is to restore power to all customers as quickly, and as safely, as possible. As soon as storm conditions subside, and it is safe to work, BELCO crews survey the damage to the electricity infrastructure, report findings and begin the restoration process. Depending on the damage created by the storm, this can be a lengthy process.
👉 Order of Restoration:
BELCO crews begin restoration efforts according to a specific plan until every customer has had power restored. Main line circuits are restored first, because main lines feed all other lines. Then branch lines that provide electricity to neighbourhoods. Finally individual homes can have their power restored.
[ October 31, 2025 | 3:17pm ]
📌 OUTAGE INFORMATION 📌
As of 3:06PM today, we have the following storm-related outages to report:
Devonshire 1036
Hamilton 1666
Paget 1612
Pembroke 1535
Sandy’s 829
Smith’s 1004
Southampton 94
St. George’s 367
Warwick 1239
We have a total of 9,382 customers experiencing an outage, which means our crews have restored power to 956 customers since 1PM.
We will post our next update at 5PM.
⚠️ SAFETY REMINDER ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore, one half of your house is being powered. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Cobbs Hill (October 31, 2025)
[ October 31, 2025 | 2:20pm ]
❓ 𝗗𝗜𝗗 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 ❓
Before the onset of a storm BELCO positions restoration equipment, supplies, crew members and fully charged vehicles in strategic locations across the island to enable quick response times following a storm when conditions are deemed safe.
💚 Especially with the closing of the causeway, we ensure that there are crew members, equipment, vehicles and supplies in the East End so that we can begin restoration efforts promptly across the entire island.
As soon as safety assessments are completed, our restoration crews are mobilised with personnel designated to strategic locations throughout the island in order to begin the restoration efforts as quickly as possible.
[ October 31, 2025 | 1:13pm ]
✅ RESTORATION CREWS ✅
As our restoration crews are still working to restore power at some of our substations while responding to emergencies, such as pole fires, we will post our next update at 3PM.
📌 OUTAGE INFORMATION 📌
As of 1:06PM today, we have the following storm-related outages to report:
Devonshire 889
Hamilton 1665
Paget 1888
Pembroke 1497
Sandy’s 829
Smith’s 836
Southampton 805
St. George’s 511
Warwick 1418
We have a total of 10,338 customers experiencing an outage, which means our crews have restored power to 2,385 customers since 11AM.
⚠️ SAFETY REMINDER ⚠️
If you see barriers or cones while travelling the island’s roads today, please avoid the area that is marked off. DO NOT move them. These barriers are put in place for safety purposes.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: Spanish Point (October 31, 2025)
[ October 31, 2025 | 12:05pm ]
💨🌴 While useful, generators can also be deadly if used improperly. Never use a generator indoors, as the carbon monoxide fumes can be fatal. Only connect your generator to your home power supply if a qualified, licensed electrician has installed an appropriate power switch. #SafetyFirst
[ October 31, 2025 | 11:24am ]
✅ RESTORATION CREWS ✅
As our restoration crews are still working to restore power at 5 substations while responding to emergencies, such as pole fires, in order to be able to move onto restoring main lines, we will post our next update at 1PM.
📌 OUTAGE INFORMATION 📌
As of 11:16AM today, we have the following storm-related outages to report:
Devonshire 1504
Hamilton 1669
Paget 2046
Pembroke 1807
Sandy’s 829
Smith’s 1447
Southampton 803
St. George’s 168
Warwick 2450
We have a total of 12,723 customers experiencing an outage, which means our crews have restored power to 3,525 customers since 10AM.
⚠️ SAFETY REMINDER ⚠️
If you are affected by an outage, please unplug all sensitive equipment and electronics.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
📷: St. Anne’s Road (October 31, 2025)
[ October 31, 2025 | 11:16am ]
⚠️ SAFETY REMINDER ⚠️
If you see barriers or cones while travelling the island’s roads today, please avoid the area that is marked off. DO NOT move them. These barriers are put in place for safety purposes.
#SafetyFirst
[ October 31, 2025 | 10:35am ]
🌩️ After a storm remember the following:
❌ DO NOT call to report power outages until a public advisory has been issued.
✅ DO call to report dangerous electrical damage, such as downed or sparking power lines.
✅ Stay clear of piles of debris that may conceal live power lines.
✅ Stay a safe distance away from fallen power lines, at least 3 car lengths or more.
❗ DON’T FORGET
For accurate, up-to-date outage and restoration information, visit belco.bm.
[ October 31, 2025 | 10:11am ]
✅ RESTORATION CREWS ✅
Our restoration crews are still working to restore power at 5 substations while responding to emergencies, such as pole fires, and will then be able to work on restoring main lines.
📌 OUTAGE INFORMATION 📌
As of 10AM today, we have the following storm-related outages to report:
Devonshire 1962
Hamilton 1651
Paget 2046
Pembroke 2288
Sandy’s 828
Smith’s 1447
Southampton 2238
St. George’s 1332
Warwick 2456
We have a total of 16,248 customers experiencing an outage, which means our crews have restored power to 2,318 customers since 9AM.
⚠️ SAFETY REMINDER ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore, one half of your house is being powered. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ October 31, 2025 | 10:11am ]
✅ RESTORATION CREWS ✅
Our restoration crews are still working to restore power at 5 substations while responding to emergencies, such as pole fires, and will then be able to work on restoring main lines.
📌 OUTAGE INFORMATION 📌
As of 10AM today, we have the following storm-related outages to report:
Devonshire 1962
Hamilton 1651
Paget 2046
Pembroke 2288
Sandy’s 828
Smith’s 1447
Southampton 2238
St. George’s 1332
Warwick 2456
We have a total of 16,248 customers experiencing an outage, which means our crews have restored power to 2,318 customers since 9AM.
⚠️ SAFETY REMINDER ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore, one half of your house is being powered. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ October 31, 2025 | 10:10am ]
⛽🔌 Generators are extremely useful tools, but they can also be extremely dangerous if not used correctly.
⚠️ Carbon monoxide fumes emitted by a generator’s exhaust cannot be smelled or seen and can be fatal. NEVER use a generator indoors. Generators should NEVER be operated in any part of your home or indoor space, regardless of whether there are open windows. Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.
⚠️ Hooking up your generator directly into your home power supply could energise the outside power lines and electrocute an unwary utility worker. If you must connect the generator through the house wiring to power appliances, use a qualified and licensed electrician to install an appropriate power transfer switch.
⚠️ NEVER store fuel for your generator in your house, and do not store fuels near a fuel-burning appliance such as a stove or water heater. Before refuelling the generator, turn it off and let it cool down. Gasoline spillt on a hot engine can ignite.
[ October 31, 2025 | 9:50am ]
👇 Check out this special message from our Managing Director, TD&R, Shelly Leman.
[ October 31, 2025 | 9:37am ]
💬 BELCO Managing Director Shelly Leman said: “Our crews began damage assessment at 7:00 AM this morning and are currently focused on restoring power at five substations before proceeding to main lines. This methodical approach—substations first, then main lines, followed by branch lines, and finally individual homes—is essential for safe and effective restoration.
In addition to outages our teams are also addressing pole fires caused by high salt content in the air from Hurricane Melissa, combined with minimal rainfall to wash it away, adding complexity to restoration efforts.”
👉 Read More: https://loom.ly/Ilh77ao
[ October 31, 2025 | 9:08am ]
✅ RESTORATION CREWS ✅
Our restoration crews are still working to restore power at 5 substations and then will work to restore main lines. Our crews are also responding to emergency situations, such as pole fires.
📌 OUTAGE INFORMATION 📌
As of 9AM today, we have the following storm-related outages to report:
Devonshire 2162
Hamilton 1742
Paget 2046
Pembroke 3472
Sandy’s 1104
Smith’s 1476
Southampton 2246
St. George’s 1332
Warwick 2986
We have a total of 18,566 customers experiencing an outage.
⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will occur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay well clear and call 955.
‼️IMPORTANT‼️
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ October 31, 2025 | 8:35am ]
After a storm remember the following:
1. DO NOT call to report power outages until a public advisory has been issued.
2. DO call to report dangerous electrical damage, such as downed or sparking power lines.
3. Stay clear of piles of debris that may conceal live power lines.
4. Stay a safe distance away from fallen power lines, at least 3 car lengths or more.
DON’T FORGET
For accurate, up-to-date outage and restoration information, visit belco.bm.
[ October 31, 2025 | 8:06am ]
✅ RESTORATION CREWS ✅
Our restoration crews are currently working to restore power at 5 substations and then will work to restore main lines.
📌 OUTAGE INFORMATION 📌
As of 8AM today, we have the following storm-related outages to report:
Devonshire 2162
Hamilton 1135
Paget 2046
Pembroke 3471
Sandy’s 1104
Smith’s 1475
Southampton 2246
St. George’s 2214
Warwick 2986
We have a total of 18,839 customers experiencing an outage.
⚠️ SAFETY REMINDER ⚠️
If you are affected by an outage, please unplug all sensitive equipment and electronics.
‼️IMPORTANT‼️
Please note that as restoration efforts re-commence, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ October 31, 2025 | 7:10am ]
💨 🌴 Remember, do NOT call BELCO to report power outages during this time. Our phone lines must remain open for emergency calls, such as pole fires, downed power lines, and other critical situations. We will let you know when it is safe to do so. #SafetyFirst
[ October 31, 2025 | 6:10am ]
As of 6AM today, we have the following storm-related outages to report:
𝗗𝗲𝘃𝗼𝗻𝘀𝗵𝗶𝗿𝗲 2192
𝗛𝗮𝗺𝗶𝗹𝘁𝗼𝗻 1128
𝗣𝗮𝗴𝗲𝘁 2046
𝗣𝗲𝗺𝗯𝗿𝗼𝗸𝗲 3446
𝗦𝗮𝗻𝗱𝘆’𝘀 1104
𝗦𝗺𝗶𝘁𝗵’𝘀 1475
𝗦𝗼𝘂𝘁𝗵𝗮𝗺𝗽𝘁𝗼𝗻 2246
𝗦𝘁. 𝗚𝗲𝗼𝗿𝗴𝗲’𝘀 2392
𝗪𝗮𝗿𝘄𝗶𝗰𝗸 2986
We have a total of 19,015 customers experiencing an outage.
Our restoration crews will begin work at 7am, as long as it is safe to do so.
⚠️ SAFETY REMINDER ⚠️
If you are affected by an outage, please unplug all sensitive equipment and electronics.
‼️IMPORTANT‼️
Please note that as restoration efforts re-commence, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.
[ October 30, 2025 | 11:59pm ]
🌀 During a storm remember the following:
1. NEVER use a generator indoors.
2. ALWAYS stay in during high winds.
3. NEVER cook inside with charcoal.
4. DO NOT call to report a power outage. Only call 955 in the event of an emergency or life-threatening situation
DON’T FORGET
For accurate, up-to-date outage and restoration information, visit belco.bm.
[ October 30, 2025 | 11:10pm ]
💨 🌴 Stay safe during and after the storm. Do Not BELCO to report power outages during this time. Our phone lines must remain open for emergency calls, such as pole fires, downed power lines, and other critical situations. #SafetyFirst
[ October 30, 2025 | 8:50pm ]
💨⚡ If you haven’t done so already, now’s the time to unplug any appliances, electronics, or other sensitive equipment before the onset of high winds. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.
🌐 To learn more, download our Storm Smart Guide: https://belco.bm/storms
[ October 30, 2025 | 8:29pm ]
💨 🌩️🌴 With Hurricane Melissa approaching, our expert team is geared up!
🦺 Our incident command team is meeting regularly to assess conditions, and our various teams are preparing accordingly.
✅ We’ve checked our supplies, and refurbished essential stocks.
🔋 We’ve fuelled our vehicles, and our road crews are on standby, ready to assist in the event of power outages.
💡 In the coming hours we’ll keep you updated on how things are going, and give you tips to keep you, your family, and your property safe!
[ October 30, 2025 | 6:45pm ]
🌀 Before a storm remember the following:
1. UNPLUG any appliances and other sensitive electronic equipment.
2. If you are dependent on a medical device, now is the time to create a plan with your healthcare provider in case you lose power.
DON’T FORGET
For accurate, up-to-date outage and restoration information, visit belco.bm.
[ October 30, 2025 | 5:48pm ]
🌀 As of 3PM today, Bermuda Weather Service maintained that #HurricaneMelissa is a Threat to Bermuda with a Hurricane Warning in effect, forecasting the system to be approximately 112nm to the Northwest of Bermuda on Friday, October 31, 2025, at 1AM, which is currently the closest point of approach within the next 72 hours.
⚠️ Safety Tip ⚠️
If you are affected by an outage, please unplug all sensitive equipment and electronics.
💬 Be sure to like/follow us on Facebook and X and/or bookmark our website for up-to-date storm-related information.
✅ Our team is prepared and ready!
📷: BWS & NOAA
[ October 30, 2025 | 4:50pm ]
💨🌴 It pays to be storm smart! Make sure you unplug any appliances, electronics, or other sensitive equipment before the onset of high winds. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.
🌐 To learn more, download our Storm Smart Guide: https://belco.bm/storms
[ October 30, 2025 | 3:57pm ]
📌 Before the storm, remember to like, follow, and bookmark BELCO. This will ensure you receive the latest updates on any storm-related outages and restoration activity.
Instagram: @BELCOBermuda
X (formerly Twitter): @BELCOBermuda
BELCO website: belco.bm
BELCO Outage Map: https://portal.belco.bm/app/outage/outageMap.jsp
[ October 30, 2025 | 2:56pm ]
✅ Hurricane Melissa is on the way! If you are a medical device dependent customer, now is the time to create a plan in case of a loss of power. Unfortunately, we cannot guarantee electricity for the duration of the storm and you may need to make alternative arrangements.
[ October 30, 2025 | 2:34pm ]
✅ In light of the expected impacts of #HurricaneMelissa, we will be open to walk-in customers tomorrow – Friday, October 31, 2025 – at 1:00pm. Closing as normal at 5:00pm.
NOTE: We are open to walk-in customers today as normal.
🟩 Our normal hours of operation will resume on Monday, November 3, 2025.
Normal Hours of Operation:
Monday to Friday: 8:30am – 5:00pm
[ October 30, 2025 | 1:52pm ]
🔑 Preparation is key! We’re watching the path of 🌬️ Hurricane Melissa and making the necessary preparations to ensure the safe delivery of electricity across the island. You can also help by taking steps to prepare yourself now 👉 Learn more at www.belco.bm/storms 💨
[ October 30, 2025 | 9:00am ]
🌀 As of 6AM today, Bermuda Weather Service (BWS) maintained that #HurricaneMelissa is a Threat to Bermuda with a Hurricane Warning in effect, forecasting the system to be approximately 106nm to the Northwest of Bermuda on Friday, October 31, 2025, at 1AM, which is currently the closest point of approach within the next 72 hours.
⚠️ Safety Tip ⚠️
Be prepared! Storm preparation is key. A big part of remaining safe is preparing as much as possible in advance.
👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM
💬 Be sure to like/follow us on Facebook and X and/or bookmark our website for up-to-date storm-related information.
We encourage everyone to make their final preparations to ensure safety.
📷: BWS (October 30, 2025, 6AM)
[ October 29, 2025 | 12:19pm ]
💬 BELCO Managing Director Shelly Leman said: “With Hurricane Melissa approaching, we are taking this storm seriously and have enacted our full Hurricane Plan to ensure we are ready to respond. BELCO’s Crisis Management Team is meeting regularly, and our crews are finalising preparations across the island. I urge all residents and businesses to prepare now for potentially high winds overnight Thursday into Friday. Please review your own hurricane safety plans and visit our website and social media channels for tips and advice to keep your family and property safe as Hurricane Melissa approaches.”
👉 Read More: https://loom.ly/oPXJ6Bo
[ October 28, 2025 | 8:34am ]
🌀 As of 6AM today, Bermuda Weather Service (BWS) shared that #HurricaneMelissa is a Threat to Bermuda, forecasting the system to be approximately 31nm to the West of Bermuda on Friday, October 31, 2025, at 3AM, which is currently the closest point of approach within the next 72 hours.
⚠️ Safety Tip ⚠️
Be prepared! Storm preparation is key. A big part of remaining safe is preparing as much as possible in advance.
👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM
💬 Be sure to like/follow us on Facebook and X and/or bookmark our website for up-to-date storm-related information.
We encourage everyone to prepare and ensure their properties and belongings are secure and safe.
📷: BWS (October 28, 2025, 6AM)
