Hurricane Ernesto Updates

[ August 25, 2024  |  6:00pm ]

Restoration Completion Notice

[ August 24, 2024  |  3:16pm ]

As of 3:00pm today, we have the following storm-related outages to report:

We have a total of 11 customers experiencing an outage, which represents approximately 0.03% of our customers.

Our crews are continuing to work tirelessly to restore power to every single customer.

[ August 23, 2024  |  3:10pm ]

As of 3:00pm today, we have the following storm-related outages to report:

We have a total of 167 customers experiencing an outage, which represents approximately 0.5% of our customers.

☎️ We are asking all customers who remain without power at this time to call BELCO and report your outage on 955.

⚠️ SAFETY REMINDER ⚠️
As seen through the Hurricane Ernesto restoration process, most power outages are the result of overgrown vegetation coming into contact with power lines. These power interruptions are preventable. Keep your trees trimmed to a distance of at least ten feet from all power lines to ensure safety and help minimise interruptions. To schedule a temporary disconnection of power for tree trimming safety, property owners can call BELCO at 295-5111 or email  three weeks in advance.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 23, 2024  |  12:00pm ]

☎️ We are asking all customers who remain without power at this time to call BELCO and report your outage on 955.

[ August 23, 2024  |  9:06am ]

As of 9:00am today, we have the following storm-related outages to report:

We have a total of 69 customers experiencing an outage, which represents approximately 0.2% of our customers.

Our crews are working to restore power to all remaining customers.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 22, 2024  |  3:14pm ]

As of 3:00pm today, we have the following storm-related outages to report:

We have a total of 209 customers experiencing an outage, which represents approximately 0.5% of our customers.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 22, 2024  |  9:08am ]

As of 9:00am today, we have the following storm-related outages to report:

We have a total of 174 customers experiencing an outage, which represents approximately 0.5% of our customers.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 21, 2024  |  9:16pm ]

📌 Final Restoration Area Note

At 286 (as of 9:00pm) customers remaining without power, we have now reached the stage of the restoration process where each restoration initiative addresses a very small number of customers. Due to this, we will no longer be posting areas of focus, as our team is working as quickly and safely as possible to restore all remaining customers.

[ August 21, 2024  |  8:07pm ]

As of 8:00pm today, we have the following storm-related outages to report:

We have a total of 321 696 customers experiencing an outage, which represents approximately 0.88% of our customers. This means, in the past 6 hours, our team has been able to restore power to 375 customers.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 21, 2024  |  2:13pm ]

As of 2:00pm today, we have the following storm-related outages to report:

We have a total of 696 customers experiencing an outage, which represents approximately 2% of our customers. This means, in the past 6 hours, our team has been able to restore power to 954 customers.

📌 Restoration Progress Reminder
Our restoration crews will be focused on the following areas today:
👉 Shell Point Road area, St. George’s
👉 Studio Lane area, Hamilton
👉 Cottage Hill area, Hamilton
👉 Jubilee Road area, Devonshire
👉 Poinciana, Green Acres & Devon Springs area, Devonshire
👉 Kent Avenue & Happy Talk Lane area, Paget
👉 Grape Bay Drive area, Paget
👉 Salt Kettle area, Paget
👉 Burnt House Hill area, Warwick
👉 Astwood School Lane area, Warwick
👉 Magnolia Crescent area, Sandys
HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 21, 2024  |  9:19am ]

📌 Restoration Progress Update

Our restoration crews will be focused on the following areas today:
👉 Shell Point Road area, St. George’s
👉 Studio Lane area, Hamilton
👉 Cottage Hill area, Hamilton
👉 Jubilee Road area, Devonshire
👉 Poinciana, Green Acres & Devon Springs area, Devonshire
👉 Kent Avenue & Happy Talk Lane area, Paget
👉 Grape Bay Drive area, Paget
👉 Salt Kettle area, Paget
👉 Burnt House Hill area, Warwick
👉 Astwood School Lane area, Warwick
👉 Magnolia Crescent area, Sandys

HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

[ August 21, 2024  |  8:02am ]

As of 8:00am today, we have the following storm-related outages to report:

We have a total of 1,650 customers experiencing an outage, which represents approximately 4.65% of our customers.

Our restoration crews are currently working to restore power as quickly and safely as possible.

⚠️ SAFETY REMINDER ⚠️
We ask customers NOT to call to report power outages until we issue a request for outage reports. We have a limited number of telephone lines, which MUST be kept open for emergency calls.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 20, 2024  |  10:45pm ]

As of 10:30pm today, we have the following storm-related outages to report:

We have a total of 1,691 customers experiencing an outage, which represents approximately 4.65% of our customers.

This will be our last post for the night.

Our restoration crews will be stood down at midnight.

⚠️ SAFETY REMINDER ⚠️
We ask customers NOT to call to report power outages until we issue a request for outage reports. We have a limited number of telephone lines, which MUST be kept open for emergency calls.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 20, 2024  |  6:08pm ]

As of 6:00pm today, we have the following storm-related outages to report:

We have a total of 1,693 customers experiencing an outage, which represents approximately 4.65% of our customers.

📌 Restoration Reminder
Our restoration crews will be focused on the following areas today:
👉 Old Road area, Hamilton
👉 National Stadium area, Devonshire
👉 Jubilee Road area, Devonshire
👉 Poinciana, Green Acres & Devon Springs area, Devonshire
👉 Ferrar’s Lane, Richmond Road and Woodbourne Avenue area, Pembroke
👉 Manse Road area, Paget
👉 Billy Goat Hill, Warwick
👉 Quarry Lane area, Warwick
👉 Cedar Hill area, Warwick
HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

⚠️ SAFETY REMINDER ⚠️
We ask customers NOT to call to report power outages until we issue a request for outage reports. We have a limited number of telephone lines, which MUST be kept open for emergency calls.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 20, 2024  |  12:24pm ]

📌 Restoration Progress Update

AFTERNOON UPDATE: Our restoration crews will be focused on the following areas:
👉 Harrington Hundreds & Devil’s Hole area, Hamilton
👉 National Stadium area, Devonshire
👉 Jubilee Road area, Devonshire
👉 Poinciana, Green Acres & Devon Springs area, Devonshire
👉 Ferrar’s Lane, Richmond Road and Woodbourne Avenue area, Pembroke
👉 Manse Road area, Paget
👉 Billy Goat Hill, Warwick
👉 Quarry Lane area, Warwick
👉 Cedar Hill area, Warwick

HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

[ August 20, 2024  |  12:24pm ]

As of 12:15pm today, we have the following storm-related outages to report:

We have a total of 1,719 customers experiencing an outage, which represents approximately 4.75% of our customers. This means that our crews have restored power to 868 customers in the past 3 hours.

📌 Restoration Reminder
Our restoration crews will be focused on the following areas today:
👉 St. Mark’s Road & Pokiak area, Smiths
👉 Crawl & Old Road area, Hamilton
👉 Harrington Hundreds area, Hamilton
👉 Jubilee Road area, Devonshire
👉 Green Acres & Devon Springs area, Devonshire
👉 Spanish Point area, Pembroke
👉 Manse Road area, Paget
👉 Cedar Hill area, Warwick
👉 Astwood Park area, Warwick
HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

⚠️ SAFETY REMINDER ⚠️
If you have power in half of your house, this is called a partial power outage. This means you have only one phase of electricity available. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 20, 2024  |  9:24am ]

📌 Restoration Progress Update

Our restoration crews will be focused on the following areas today:
👉 St. Mark’s Road & Pokiak area, Smiths
👉 Crawl & Old Road area, Hamilton
👉 Harrington Hundreds area, Hamilton
👉 Jubilee Road area, Devonshire
👉 Green Acres & Devon Springs area, Devonshire
👉 Spanish Point area, Pembroke
👉 Manse Road area, Paget
👉 Cedar Hill area, Warwick
👉 Astwood Park area, Warwick

HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

[ August 20, 2024  |  9:11am ]

As of 9:00am today, we have the following storm-related outages to report:

We have a total of 2,587 customers experiencing an outage, which represents approximately 7.15% of our customers. This means that our crews have restored power to 1,696 customers since 9:00pm last night.

Please note our crews are currently working on restoration activities for those who remain without power.

⚠️ SAFETY REMINDER ⚠️
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO via 955. This may indicate a voltage problem.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 19, 2024  |  9:13pm ]

As of 9:00pm today, we have the following storm-related outages to report:

We have a total of 4,283 customers experiencing an outage, which represents approximately 12% of our customers. This means in the past 3 hours; our crews have restored power to 1,244 customers.

This will be our last post for the evening.

Our crews will be working until midnight on restoration efforts. If you wish to follow along with their progress, please visit our outage map: https://loom.ly/3ZMUrak

⚠️ SAFETY REMINDER ⚠️
We ask all customers NOT to call to report power outages at this time. We have a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies. We will advise when outage reports should be called in.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 19, 2024  |  6:08pm ]

As of 6:00pm today, we have the following storm-related outages to report:

We have a total of 5,527 customers experiencing an outage, which represents approximately 15.3% of our customers.

⚠️ SAFETY REMINDER ⚠️
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO via 955. This may indicate a voltage problem.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 19, 2024  |  3:42pm ]

📌 Restoration Progress Update

We have restoration crews headed to the following areas at the moment:
👉 Somerhaven area, Smiths

We also have work currently happening here:
👉 Purvis Park area, Warwick
👉 Ess Hill area, Paget (lots of vegetation clearing required here)

HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

[ August 19, 2024  |  3:14pm ]

As of 3:00pm today, we have the following storm-related outages to report:

We have a total of 4,944 customers experiencing an outage, which represents approximately 14% of our customers. In the past 3 hours, our crews have been able to restore power to 854 customers.

⚠️ SAFETY REMINDER ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 19, 2024  |  12:36pm ]

📌 Restoration Progress Update

At the commencement of restoration activity, we had 51 mainline circuits out. We have now restored 47 mainline circuits. The remaining 4 mainline circuits are still an area of focus; however, this has let us move on to large branch line circuits as well.

Our restoration crews are currently focused on the following areas:
👉 Flatt’s to Barkers Hill area
👉 Stonington, Ess Hill & Fort Hamilton area
👉 End of St. Anne’s & Church Road & Lighthouse Hill Road area
HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

‼️ Please note these areas have severe overgrown vegetation that will require our crews to clear first. In situations such as these we cannot spread our teams across more areas as the manpower is required for vegetation clearing.

[ August 19, 2024  |  12:08pm ]

As of 12:00pm today, we have the following storm-related outages to report:

We have a total of 5,789 customers experiencing an outage, which represents approximately 16% of our customers.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 19, 2024  |  9:11am ]

As of 9:00am today, we have the following storm-related outages to report:

We have a total of 5,686 customers experiencing an outage, which represents approximately 16% of our customers. This means since 10:00pm last night our team has restored power to 1,418 customers.

NOTICE:
Our restoration crews are currently focused on restoring the remaining main line circuits and large branch line circuits in the following areas:

𝗘𝗮𝘀𝘁𝗲𝗿𝗻 𝗣𝗮𝗿𝗶𝘀𝗵𝗲𝘀: Harrington Sound & North Shore near Shelly Bay area
𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗣𝗮𝗿𝗶𝘀𝗵𝗲𝘀: Stonington, Ess Hill & Fort Hamilton area
𝗪𝗲𝘀𝘁 𝗣𝗮𝗿𝗶𝘀𝗵𝗲𝘀: End of St. Anne’s & Church Road & Lighthouse Hill Road area

HOWEVER, our crews will have to tend to emergency situations such as pole fires immediately should they arise, which can slow down the restoration process.

⚠️ SAFETY REMINDER ⚠️
Please exercise extreme caution when driving, walking or riding near our working crews. The safety of you, our crew, the public and all road users is paramount.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 18, 2024  |  10:10pm ]

As of 10:00pm today, we have the following storm-related outages to report:

We have a total of 7,104 customers experiencing an outage, which represents approximately 20% of our customers. This means in the past two hours our team has restored power to 791 customers.

This will be our last outage update for the evening.

NOTICE:
Our restoration crews are currently still working as quickly and safely as possible; and remain focused on mainline circuits across the island. Our crews will be stood down at midnight. They will return to restoration efforts in the morning.

⚠️ SAFETY REMINDER ⚠️
We ask all customers NOT to call to report power outages during or immediately following the storm. We have a limited number of phone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines and other critical emergencies.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 18, 2024  |  8:14pm ]

As of 8:00pm today, we have the following storm-related outages to report:

We have a total of 7,895 customers experiencing an outage, which represents approximately 22% of our customers. This means in the past two hours our team has restored power to 438 customers.

NOTICE:
Our restoration crews are still working as quickly and safely as possible; and remain focused on mainline circuits across the island.

⚠️ SAFETY REMINDER ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 18, 2024  |  6:10pm ]

As of 6:00pm today, we have the following storm-related outages to report:

We have a total of 8,333 customers experiencing an outage, which represents approximately 23% of our customers. This means in the past two hours our team has restored power to 1,043 customers.

NOTICE:
Our restoration crews are still focused on mainline circuits across the island.

⚠️ SAFETY REMINDER ⚠️
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐭𝐡𝐢𝐬, 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐮𝐧𝐩𝐥𝐮𝐠 𝐚𝐥𝐥 𝐬𝐞𝐧𝐬𝐢𝐭𝐢𝐯𝐞 𝐞𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐮𝐫𝐧 𝐨𝐟𝐟 𝐚𝐥𝐥 𝐟𝐮𝐬𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐞𝐫 𝐛𝐨𝐱. Notify us via 955 of your partial power outage.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 18, 2024  |  4:11pm ]

As of 4:00pm today, we have the following storm-related outages to report:

We have a total of 9,376 customers experiencing an outage, which represents approximately 26% of our customers. This means in the past two hours our team has restored power to 2,149 customers.

NOTICE:
We have been experiencing a number of pole fires both last night and today, which requires the immediate attention of our crews. This in turn slows down the restoration process. Emergency situations must be addressed first.

Our restoration crews are focused on mainline circuits in the following areas:

Eastern Parishes: Anchorage & Secretary Road, Tobacco Bay, Wellington Back Road, Cover Valley, Smith’s Hill & Cashew City
Eastern Central Parishes: Fractious Street Area
Central Parishes: Parson’s Lane, National Stadium
West Central Parishes: Belmont & Lighthouse area
West Parishes: Soundview & the George’s Bay area.

⚠️ SAFETY REMINDER ⚠️
It is important to remember NOT to call BELCO during or immediately after a storm to report a power outage. However, we DO encourage you to call BELCO in the event of an emergency or life-threatening situation, such as downed power lines or pole fires.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 18, 2024  |  2:11pm ]

As of 2:00pm today, we have the following storm-related outages to report:

We have a total of 11,525 customers experiencing an outage, which represents approximately 32% of our customers. This means in the past two hours our team has restored power to 757 customers.

NOTICE:
We have been experiencing a number of pole fires both last night and today, which requires the immediate attention of our crews. This in turn slows down the restoration process. Emergency situations must be addressed first.

Our restoration crews are focused on mainline circuits in the following areas:

Eastern Parishes: Anchorage & Secretary Road, Tobacco Bay, Wellington Back Road, Cover Valley, Smith’s Hill & Cashew City
Eastern Central Parishes: Fractious Street Area
Central Parishes: Parson’s Lane, National Stadium
West Central Parishes: Belmont & Lighthouse area
West Parishes: Soundview & the George’s Bay area.

⚠️ SAFETY REMINDER ⚠️
Stay clear of piles of debris or downed foliage that may conceal live power lines.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

[ August 18, 2024  |  1:26pm ]

⛔ Alternative Route Request ⛔
We are encouraging the public to use Scott’s Hill Road and Sound View Road as alternatives to the section of Middle Road in Somerset in between. This will ensure restoration works continue uninterrupted and will ensure the safety of our crew and the public.

We thank you for your cooperation.

📷: Unknown

[ August 18, 2024  |  12:12pm ]

As of 12:00pm today, we have the following storm-related outages to report:

We have a total of 12,282 customers experiencing an outage, which represents approximately 34% of our customers. This means in the past hour our team has restored power to 1,081 customers.

NOTICE:
We have been experiencing a number of pole fires both last night and today, which requires the immediate attention of our crews. This in turn slows down the restoration process. Emergency situations must be addressed first.

Our restoration crews are focused on mainline circuits in the following areas:

Eastern Parishes: Anchorage & Secretary Road, Tobacco Bay, Wellington Back Road, Cover Valley, Smith’s Hill & Cashew City
Eastern Central Parishes: Fractious Street Area
Central Parishes: Parson’s Lane, National Stadium
West Central Parishes: Belmont & Lighthouse area
West Parishes: Soundview & the George’s Bay area.

⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will ocur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay well clear and call 955.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 18, 2024  |  11:10am ]

As of 11:00am today, we have the following storm-related outages to report:

We have a total of 13,363 customers experiencing an outage, which represents approximately 37% of our customers. This means in the past hour our team has restored power to 800 customers.

NOTICE:
We have been experiencing a number of pole fires both last night and today, which requires the immediate attention of our crews. This in turn slows down the restoration process. Emergency situations must be addressed first.

Our restoration crews are focused on mainline circuits in the following areas:

Eastern Parishes: Anchorage & Secretary Road, Tobacco Bay, Wellington Back Road, Cover Valley, Smith’s Hill & Cashew City
Eastern Central Parishes: Fractious Street Area
Central Parishes: Parson’s Lane, National Stadium
West Central Parishes: Belmont & Lighthouse area
West Parishes: Soundview & the George’s Bay area.

⚠️ SAFETY REMINDER ⚠️
Hooking up your generator directly into your home power supply could energise the outside power lines and electrocute a utility worker. If you must connect the generator through the house wiring to power appliances, use a qualified and licensed electrician to install an appropriate power transfer switch.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 18, 2024  |  10:09am ]

As of 10:00am today, we have the following storm-related outages to report:

We have a total of 14,163 customers experiencing an outage, which represents approximately 39.14% of our customers. This means in the past hour our team has restored power to 391 customers.

Our restoration crews are focused on mainline circuits in the following areas:

Eastern Parishes: Anchorage & Secretary Road, Tobacco Bay, Wellington Back Road, Cover Valley, Smith’s Hill & Cashew City
Eastern Central Parishes: Fractious Street Area
Central Parishes: Parson’s Lane, National Stadium
West Central Parishes: Belmont & Lighthouse area
West Parishes: Soundview & the George’s Bay area.

⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will ocur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay well clear and call 955.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 18, 2024  |  9:11am ]

As of 9:00am today, we have the following storm-related outages to report:

We have a total of 14,554 customers experiencing an outage, which represents approximately 40.22% of our customers. This means in the past two hours our team has restored power to 578 customers.

Our restoration crews are focused on mainline circuits in the following areas:

Eastern Parishes: Anchorage & Secretary Road, Tobacco Bay, Wellington Back Road, Cover Valley, Smith’s Hill & Cashew City
Eastern Central Parishes: Fractious Street Area
Central Parishes: Parson’s Lane, National Stadium
West Central Parishes: Belmont & Lighthouse area
West Parishes: Soundview & the George’s Bay area.

⚠️ SAFETY REMINDER ⚠️
DO NOT call to report power outages in the immediate aftermath of a major storm so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

‼️𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 18, 2024  |  7:15am ]

As of 7:00am today, we have the following storm-related outages to report:

We have a total of 15,132 customers experiencing an outage, which represents approximately 42% of our customers.

⚠️ SAFETY REMINDER ⚠️
We ask the public to keep off the roads to allow BELCO crews to assess the situation and safely work to restore power.

📷: Unknown

[ August 17, 2024  |  11:06pm ]

As of 11:00pm today, we have the following storm-related outages to report:

We have a total of 18,317 customers experiencing an outage, which represents approximately 50.60% of our customers.

Our restoration crews are still conducting preliminary restoration activities; however, they will be stood down within the hour. They will return to restoration activities tomorrow morning.

This will be our last post for the evening.

⚠️ SAFETY REMINDER ⚠️
DO NOT call to report power outages in the immediate aftermath of a major storm so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

‼️IMPORTANT‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 17, 2024  |  10:08pm ]

As of 10:00pm today, we have the following storm-related outages to report:

We have a total of 22,068 customers experiencing an outage, which represents approximately 61% of our customers.

Our restoration crews have begun assessing the impacts and ensuring hazards are safely secured. The safety of our crew is paramount. They will only conduct preliminary restoration activities until it is safe to begin all restoration activities.

⚠️ SAFETY REMINDER ⚠️
If your power is out, turn off all lights, leaving only one on, so that you will know when power is restored.

‼️IMPORTANT‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 17, 2024  |  9:15pm ]

As of 9:00pm today, we have the following storm-related outages to report:

We have a total of 22,820 customers experiencing an outage, which represents approximately 63% of our customers.

Our restoration crews have begun assessing the impacts and ensuring hazards are safely secured. The safety of our crew is paramount. They will only conduct preliminary restoration activities until it is safe to begin all restoration activities.

⚠️ SAFETY REMINDER ⚠️
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO when they advise that they are ready to take calls. This may indicate a voltage problem.

‼️IMPORTANT‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 17, 2024  |  8:11pm ]

As of 8:00pm today, we have the following storm-related outages to report:

We have a total of 24,521 customers experiencing an outage, which represents approximately 71.15% of our customers.

Our restoration crews have begun assessing the impacts and ensuring hazards are safely secured. The safety of our crew is paramount. They will only conduct preliminary restoration activities until it is safe to begin all restoration activities.

⚠️ SAFETY REMINDER ⚠️
Once power is restored, if you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore, one half of your house is being powered. Turn off your power at the meter and call 955 to report.

‼️IMPORTANT‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 17, 2024  |  7:08pm ]

As of 7:00pm today, we have the following storm-related outages to report:

We have a total of 25,988 customers experiencing an outage, which represents approximately 71.80% of our customers.

Our restoration crews have begun assessing the impacts and ensuring hazards are safely secured. The safety of our crew is paramount. They will only conduct preliminary restoration activities until it is safe to begin all restoration activities.

⚠️ SAFETY REMINDER ⚠️
We ask the public to keep off the roads to allow BELCO crews to assess the situation and safely work to restore power.

‼️IMPORTANT‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 17, 2024  |  6:21pm ]

As of 6:00pm today, we have the following storm-related outages to report:

We have a total of 26,242 customers experiencing an outage, which represents approximately 72.50% of our customers.

Our restoration crews have begun assessing the impacts and ensuring hazards are safely secured. The safety of our crew is paramount. They will only conduct preliminary restoration activities until it is safe to begin all restoration activities.

⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will ocur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay well clear and call 955.

‼️IMPORTANT‼️
Please note that as restoration efforts begin, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

📷: Unknown

[ August 17, 2024  |  5:08pm ]

As of 5:00pm today, we have the following storm-related outages to report:

We have a total of 25,828 customers experiencing an outage, which represents approximately 71.40% of our customers.

⚠️ SAFETY REMINDER ⚠️
NEVER touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  5:08pm ]

As of 5:00pm today, we have the following storm-related outages to report:

We have a total of 25,828 customers experiencing an outage, which represents approximately 71.40% of our customers.

⚠️ SAFETY REMINDER ⚠️
NEVER touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  4:05pm ]

Tune into the emergency radio channel (100.1 FM) to listen to our Managing Director, Transmission, Distribution & Retail, Shelly Leman, discuss #HurricaneErnesto and restorations at 4:30pm today.

[ August 17, 2024  |  4:05pm ]

As of 4:00pm today, we have the following storm-related outages to report:

We have a total of 26,974 customers experiencing an outage, which represents approximately 74.55% of our customers.

⚠️ SAFETY REMINDER ⚠️
Pole fires are a constant threat and highly unpredictable as to where they will occur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay clear and call 955.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  3:07pm ]

As of 3:00pm today, we have the following storm-related outages to report:

We have a total of 26,635 customers experiencing an outage, which represents approximately 73.60% of our customers.

⚠️ SAFETY REMINDER ⚠️
DO NOT run from a fallen line. Running from a fallen line may cause your legs to bridge current from higher to lower voltage and you may receive a shock. Instead, keep your legs together and shuffle away with both feet on the ground. Shuffle a safe distance (33 feet or more) away from other utility poles.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  2:06pm ]

As of 2:00pm today, we have the following storm-related outages to report:

We have a total of 26,555 customers experiencing an outage, which represents approximately 73.40% of our customers.

⚠️ SAFETY REMINDER ⚠️
Wiring that has become wet or damaged during a major storm cannot be safely reused, even it appears to have completely dried. It must be replaced. Identify any wiring that was under water or dampened. If the water did not reach all levels of a building, wiring that was not wet may still be safely used. Have a qualified electrician inspect any suspect electrical appliances or wiring.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  1:04pm ]

As of 1:00pm today, we have the following storm-related outages to report:

We have a total of 26,556 customers experiencing an outage, which represents approximately 73.40% of our customers.

⚠️ SAFETY REMINDER ⚠️
BELCO asks all customers NOT to call to report power outages during or immediately following the storm. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  12:41pm ]

📌🚧 SAFETY NOTICE: Pole Down

We encourage the public to stay off the roads as we continue to feel the impact of Hurricane Ernesto’s passing. However, if you are out, please note that we have a pole down and blocking the road off of Lighthouse Road. We will remove the pole once it has been deemed safe for our crews to begin restoration activities.

[ August 17, 2024  |  12:05am ]

As of 12:00am today, we have the following storm-related outages to report:

We have a total of 26,555 customers experiencing an outage, which represents approximately 73.40% of our customers.

⚠️ SAFETY REMINDER ⚠️
Don’t try to rescue anyone who has touched a downed power line because electrical current can travel through them to you, and you risk becoming a victim yourself. If you see someone injured after touching a downed power line, call 911 for help.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  11:08am ]

As of 11:00am today, we have the following storm-related outages to report:

We have a total of 26,142 customers experiencing an outage, which represents approximately 72.25% of our customers.

⚠️ SAFETY REMINDER ⚠️
Stay clear of piles of debris or downed foliage that may conceal live power lines.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  11:00am ]

Tune into the emergency radio channel (100.1 FM) to listen to our Managing Director, Transmission, Distribution & Retail, Shelly Leman, discuss #HurricaneErnesto and restorations.

[ August 17, 2024  |  10:13am ]

As of 10:00am today, we have the following storm-related outages to report:

We have a total of 26,136 customers experiencing an outage, which represents approximately 72.25% of our customers.

⚠️ SAFETY REMINDER ⚠️
DO NOT run from a fallen line. Running from a fallen line may cause your legs to bridge current from higher to lower voltage and you may receive a shock. Instead, keep your legs together and shuffle away with both feet on the ground. Shuffle a safe distance (33 feet or more – approximately 3 car lengths or more) away from other utility poles.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  9:45am ]

𝗗𝗜𝗗 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪?
Before the onset of a storm BELCO positions restoration equipment, supplies, crew members and fully charged vehicles in strategic locations across the island to enable quick response times following a storm when conditions are deemed safe.

💚 Especially with the closing of the causeway, we ensure that there are crew members, equipment, vehicles and supplies in the East End so that we can begin restoration efforts promptly across the entire island.

Restoration crews are mobilised with personnel designated to strategic locations throughout the island in order to begin the restoration efforts a quickly as possible.

If Ernesto’s impact results in power outages, restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored.

𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧
It is important to note that BELCO does not intentionally shut off power to any customers unless a temporary power shutdown to conduct restoration work is necessary to ensure the safety of our team.

💚🦺 We’re ready for you #HurricaneErnesto!

[ August 17, 2024  |  9:14am ]

As of 9:00am today, we have the following storm-related outages to report:

We have a total of 26,137 customers experiencing an outage, which represents approximately 72.25% of our customers.

⚠️ SAFETY REMINDER ⚠️
Always assume a downed wire is live. Never approach a downed wire, don’t try to move it or touch it.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

📷: Unknown

[ August 17, 2024  |  8:15am ]

𝗗𝗜𝗗 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪?
Power is restored according to a specific plan. Main line circuits must be restored first so that branch lines can then be repaired in order for power to be restored to homes. If a customer has lost power, the main and branch lines must be repaired and energised before damage to a specific household can be fixed or else there will be no power feeding into the lines that supply that home.

If Ernesto’s impact results in power outages, restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored.

𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧
It is important to note that BELCO does not intentionally shut off power to any customers unless a temporary power shutdown to conduct restoration work is necessary to ensure the safety of our team.

💚🦺 We’re ready for you #HurricaneErnesto!

[ August 17, 2024  |  8:09am ]

As of 8:00am today, we have the following storm-related outages to report:

We have a total of 26,445 customers experiencing an outage, which represents approximately 73% of our customers.

⚠️ SAFETY REMINDER ⚠️
We ask all customers NOT to call to report power outages during or immediately following the storm. We have a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines and other critical emergencies.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

[ August 17, 2024  |  7:25am ]

As of 7:00am today, we have the following storm-related outages to report:

We have a total of 26,325 customers experiencing an outage, which represents approximately 73% of our customers.

⚠️ SAFETY REMINDER ⚠️
Remember, if you haven’t already done so, ensure you unplug any appliance, electronics or other sensitive equipment. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

[ August 17, 2024  |  6:00am ]

As of 6:00am today, we have the following storm-related outages to report:

We have a total of 25,356 customers experiencing an outage, which represents approximately 71% of our customers.

⚠️ SAFETY REMINDER ⚠️
Hooking up your generator directly into your home power supply could energise the outside power lines and electrocute a utility worker. If you must connect the generator through the house wiring to power appliances, use a qualified and licensed electrician to install an appropriate power transfer switch.

‼️IMPORTANT‼️
Our restoration crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored. Power is restored according to a specific plan.

[ August 16, 2024  |  10:07pm ]

As of 10:00pm today, we have the following storm-related outages to report:

We have a total of 11,082 customers experiencing an outage, which represents approximately 31% of our customers.

This will be our last outage post for the evening. We will resume tomorrow morning.

‼️IMPORTANT‼️
Our crews are no longer out in the field working as it is no longer safe for them. They will now rest until it is deemed safe for them to begin restoration efforts. We will advise as soon as this happens.

⚠️ SAFETY REMINDER ⚠️
NEVER overload your electrical outlets. Overloaded outlets are one of the main causes of electrical fires, especially during and after a major storm when systems are more fragile.

[ August 16, 2024  |  9:12pm ]

As of 9:00pm today, we have the following storm-related outages to report:

We have a total of 7,313 customers experiencing an outage, which represents approximately 20% of our customers.

‼️IMPORTANT‼️
Our crews are no longer out in the field working as it is no longer safe for them. They will now rest until it is deemed safe for them to begin restoration efforts. We will advise as soon as this happens.

⚠️ SAFETY REMINDER ⚠️
We ask all customers NOT to call to report power outages during or immediately following the storm. We have a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines and other critical emergencies.

[ August 16, 2024  |  9:04pm ]

💬 Tune into the emergency radio channel to listen to our Managing Director, Transmission, Distribution & Retail, Shelly Leman, discuss #HurricaneErnesto and restorations.

[ August 16, 2024  |  8:07pm ]

As of 8:00pm today, we have the following storm-related outages to report:

We have a total of 5,473 customers experiencing an outage, which represents approximately 15.15% of our customers.

‼️IMPORTANT‼️
Our crews are no longer out in the field working as it is no longer safe for them. They will now rest until it is deemed safe for them to begin restoration efforts. We will advise as soon as this happens.

⚠️ SAFETY REMINDER ⚠️
Before the onset of high winds, ensure you unplug any appliances, electronics, or other sensitive equipment. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.

[ August 16, 2024  |  7:06pm ]

As of 7:00pm today, we have the following storm-related outages to report:

We have a total of 3,529 customers experiencing an outage, which represents approximately 9.75% of our customers. During the last hour our team was able to restore power to 2,071 customers.

Our crews are working to restore power to customers as quickly and safely as possible.

⚠️ SAFETY REMINDER ⚠️
Before the onset of high winds, ensure you unplug any appliances, electronics, or other sensitive equipment. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.

[ August 16, 2024  |  6:05pm ]

As of 6:00pm today, we have the following storm-related outages to report:

We have a total of 5,600 customers experiencing an outage, which represents approximately 15.5% of our customers.

Our crews are working to restore power to customers as quickly and safely as possible.

⚠️ SAFETY REMINDER ⚠️
NEVER store fuel for your generator in your house and do not store fuels near a fuel-burning appliance, such as a stove or water heater. Secure fuels outside and away from electrical panels. Before refueling the generator, turn it off and let it cool down. Gasoline spilt on a hot engine can ignite a fire.

📷: Unknown

[ August 16, 2024  |  5:09pm ]

As of 5:00pm today, we have the following storm-related outages to report:

We have a total of 4,963 customers experiencing an outage.
Our crews are working to restore power to customers as quickly and safely as possible.

⚠️ SAFETY REMINDER ⚠️
Before the onset of high winds, ensure you unplug any appliances, electronics, or other sensitive equipment. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.

[ August 16, 2024  |  8:50am ]

🌀 As of 6:00AM today, Bermuda Weather Service forecasts #HurricaneErnesto to be approximately 25nm or directly over the island on Saturday, August 17, 2024, at 11:00AM, which is currently the closest point of approach within the next 72 hours.

✅ At BELCO, we are prepared for the impending impact of Hurricane Ernesto having successfully executed all preparation protocols, pre-storm checks and ensured supplies are fully stocked and distributed across the island to support efficient response capabilities. Should the passage of Hurricane Ernesto result in power outages, our crews will commence restoration efforts as soon as it is safe to do so and will continue until every customer has had power restored.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
Before the onset of high winds, ensure you unplug any appliances, electronics or other sensitive equipment. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

📷: Bermuda Weather Service (6:00AM, Friday, August 16, 2024)

[ August 15, 2024  |  5:09pm ]

✅ Hurricane Ernesto is approaching! If you are a medical device dependent customer, now is the time to create a plan with your healthcare provider in case of a loss of power

Unfortunately, we cannot guarantee electricity for the duration of the storm and you may need to make alternative arrangements.

[ August 15, 2024  |  4:52pm ]

🌀 As of 3:00PM today, Bermuda Weather Service has issued a Hurricane Warning – forecasting #HurricaneErnesto to be approximately 31nm to the W of Bermuda as a Category 2 hurricane on Saturday, August 17, 2024, at 12:00PM, which is currently the closest point of approach within the next 72 hours.

✅ We expect the winds to settle in on Friday late afternoon and last throughout Saturday. We encourage everyone to ensure their families, friends, neighbours, properties and belongings are supported, secure and prepared.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
If you can avoid being on the road when the winds pick up, which looks like Friday afternoon into evening, we encourage you to do so. If you must be on the road, we urge you to exercise extreme caution. Safety is of the utmost importance.

👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

📷: Bermuda Weather Service (3:00PM, Thursday, August 15, 2024)

[ August 15, 2024  |  8:56am ]

🌀 As of 6:00AM today, Bermuda Weather Service has issued a Hurricane Warning – forecasting #HurricaneErnesto to be approximately 33nm to the West of Bermuda on Saturday, August 17, 2024, at 1:00PM, which is currently the closest point of approach within the next 72 hours.

✅ We expect the winds to settle in on Friday afternoon into evening and last throughout Saturday. We encourage everyone to ensure their families, friends, neighbours, properties and belongings are supported, secure and prepared.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
If you can avoid being on the road when the winds pick up, which looks like Friday afternoon into evening, we encourage you to do so. If you must be on the road, we urge you to exercise extreme caution. Safety is of the utmost importance.

👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

📷: Bermuda Weather Service (6:00AM, Thursday, August 15, 2024)

[ August 14, 2024  |  2:32pm ]

🌀 As of 12:00PM today, Bermuda Weather Service shared that Tropical Storm Ernesto has officially upgraded Ernesto to a hurricane. The storm is still considered a Threat to Bermuda, forecasting the system to be approximately 49nm to the W of Bermuda on Saturday, August 17, 2024, at 11:00AM, which is currently the closest point of approach within the next 72 hours.

✅ At BELCO, our preparations for #HurricaneErnesto are well underway. We encourage everyone to prepare and ensure their properties and belongings are secure and safe as well.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
If you are a medical device dependent customer, please speak to your doctor now about a plan in the case of a power outage from a storm. Unfortunately, we cannot guarantee electricity for the duration of the storm, and you may need to make alternative arrangements.

👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

📷: Bermuda Weather Service (12:00PM, Wednesday, August 14, 2024)

[ August 14, 2024  |  6:00am ]

🌀 As of 6:00AM today, Bermuda Weather Service shared that Tropical Storm Ernesto is a Threat to Bermuda, forecasting the system to be approximately 42nm to the SW of Bermuda on Saturday, August 17, 2024, at 6:00AM, which is currently the closest point of approach within the next 72 hours.

✅ At BELCO, our Crisis Management Team continues to monitor the development of #TSErnesto while continuing our storm preparations. We encourage everyone to prepare and ensure their properties and belongings are secure and safe as well.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
If you are a medical device dependent customer, please speak to your doctor now about a plan in the case of a power outage from a storm. Unfortunately, we cannot guarantee electricity for the duration of the storm, and you may need to make alternative arrangements.

👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

📷: Bermuda Weather Service (6:00AM, Wednesday, August 14, 2024)

[ August 13, 2024  |  1:35pm ]

🌀 As of 12:00PM today, Bermuda Weather Service shared that Tropical Storm Ernesto is a Potential Threat to Bermuda, forecasting the system to be approximately 244nm to the SSW of Bermuda on Friday, August 16, 2024, at 12:00PM, which is currently the closest point of approach within the next 72 hours.

✅ At BELCO, our Crisis Management Team has been activated and is actively monitoring the development of #TSErnesto while storm preparations are underway.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
Be prepared! Storm preparation is key. A big part of remaining safe is preparing as much as possible in advance.

👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

We encourage everyone to prepare and ensure their properties and belongings are secure and safe.

📷: NOAA NWS National Hurricane Centre (11:00AM, Tuesday, August 13, 2024)

[ August 12, 2024  |  8:51am ]

🌀 As of this morning, Bermuda Weather Service has shared that Potential Tropical Cyclone Five is Not a Threat to Bermuda at this time, forecasting the system to be approximately 658nm to the South of Bermuda on Thursday, August 15, 2024, at 6:00am, which is currently the closest point of approach within the next 72 hours.

✅ At BELCO, our Crisis Management Team is monitoring the development of #PotentialTropicalCyclone5 along with reviewing and commencing storm preparations.

⚠️ 𝐒𝐚𝐟𝐞𝐭𝐲 𝐓𝐢𝐩 ⚠️
Be prepared! Storm preparation is key. A big part of remaining safe is preparing as much as possible in advance.

👉 Check out our Storm Smart Guide and safety tips here: https://loom.ly/jaF-YJM

💬 Be sure to like/follow us on Facebook and Twitter and/or bookmark our website for up-to-date storm-related information.

We encourage everyone to prepare and ensure their properties and belongings are secure and safe as a precaution in case this disturbance becomes a threat.

📷: Bermuda Weather Service (6:00am, Monday, August 12, 2024)