Digital Meter Form Project

Aug 8, 2023

We are excited to announce our project to transition to a paperless digital meter form.

This Transmission, Distribution and Retail project is driven by our ongoing commitment to sustainability and to achieve Net Zero by 2050. The project involves managing the transition away from the use of paper meter service slips to a Digital Meter Form (DMF).

The DMF Project benefits the environment, honours our commitment to become a more sustainable company as well as benefitting the customer in terms of reducing estimated meter readings. The DMF Project is one of several ongoing initiatives to become a more sustainable company.

Transitioning to DMF will also eliminate the risks and inefficiencies associated with a manual, paper-based process. Anticipated benefits include improved process cycle times and improved data integrity and information accessibility and auditability. The User Acceptance Testing (UAT) phase of the project has reached completion and the go-live has commenced.

The DMF application was developed by Michael Wolf-Duggan, a Senior Systems Administrator in Retail Operations and includes other team members; Kevin Masters, Project Manager; Llewellyn Bean, Subject Matter Expert & Application Coach; Terrisa Stewart, IT Liaison & Technical Support; Marshall Weller, Instructor & SME; Jason DeRoza, SME & Tester; Jason Burgess, SME & Tester; Stevon Trott, SME & Tester; Jamal Salaam, SME & Tester; Sheldon Jones, SME; and Julian Marsh, SME.

BELCO President Wayne Caines said: “Our latest sustainability and efficiency project will ensure we continue our drive to become a sustainable electric utility as well as more efficient and customer focused. Projects such as these require a great deal of teamwork to get them across the line, so I would like to thank the team members who are working diligently to get this done. I look forward to seeing the results of this project come to fruition which will assist in our ongoing commitment to achieve Net Zero by 2050.”

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