Hamilton,
Bermuda
Due to the passage of Hurricane Imelda, Bermuda Electric Light Company Limited (BELCO) will close its walk-in cashier service in the lobby of our Head Office at 27 Serpentine Road as of 12:00pm tomorrow, Wednesday, October 1, 2025.
As forecasts show a prolonged period of high winds and heavy rainfall, potentially severe at times from today through Thursday, we want to remind customers that if you lose power, our crews may not be able to respond immediately. They will begin restoration work as soon as it is safe to do so, as the safety of our team and the public is paramount.
We urge our medical device dependent customers to create a backup plan in case of power loss. Unfortunately, BELCO cannot guarantee electricity service for the duration of the storm, and alternative arrangements may be necessary.
We also ask residents not to call BELCO if their power goes out. Properties equipped with Advanced Metering Infrastructure (AMI) meters will automatically alert us to outages. Keeping phone lines open for emergencies such as pole fires and downed power lines is critical.
The public can get updates on storm-related outages through BELCO’s website and social media pages, including Facebook, X and Instagram.