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Public Notices:

Hurricane Safety Tips

  • Never touch downed wires as they may be live and you can't tell if a wire is live or not by looking at it. Telephone or cable television wires that are touching a power line can become energised and should also be avoided. If you see a downed wire, call BELCO immediately at 955, and if you are not able to speak to an operator, call 911 to report the location of the downed wire.
  • Never pull tree limbs off lines. And do not attempt to carry out repairs to overhead wires yourself. Call BELCO and we'll send our trained linesmen to perform the work.
  • Stay clear of areas where there is a lot of debris or downed trees because there could be live power lines concealed in the debris. Also stay clear of chain link or other metallic fences which may be energised if touching a downed line.
  • In the event of widespread power outages, BELCO's recorded power outage reporting telephone system will be turned on. When calling BELCO at 955, you will be prompted to key in your home telephone number. If you have not provided us with your current telephone number, this can be provided in the appropriate section when returning your bill payment slip, and we will add it to our database. If you have provided us with your number, you will then be prompted to follow the menu items and key in the appropriate numbers as they apply to you.
  • When speaking to a BELCO operator, be prepared to give the following information:
    • Location of the outage
    • Time of the outage
    • Any unusual noises that may have occurred at the time of the outage
    • Location of any downed wires
    • Extent of the area that appears to be without power.

StreetLight Reporting

Three ways to report:

Use our interactive map

Email streetlights@belco.bm

  • Phone 955

Tree Trimming Requests

For tree trimming related service interruption requests:

Read BELCO's Tree Trimming Policy.

BELCO Service Rules

Emergency Plan For Public

BELCO Certifications

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