Account Information for Your Business
Here are a few easy steps to follow when opening an account for the first time, transferring your service, changing your mailing address or phone number or closing your account.
Opening Your Account
To open an account for the first time:
Customers who have never held an account with BELCO must have a company representative come to our office on Serpentine Road to fill out an account opening form.
Photo identification may be required.
There is a $50 service charge for connection of service.
Closing Your Account
Written notification is preferred when closing an account. The customer is responsible for the cost of all electricity used on the premises and any minimum charge until notification is received by the Customer Care Department to discontinue the supply.
Moving to a New Location
If you are moving your business to a new location and currently have an account in the company's name, BELCO requests a minimum of 24 hours notice to have the electricity serviced at the new location.
If there is an existing account set up in the company's name, there is no need to come into the BELCO offices to transfer service, provided BELCO has a completed application form and the current account has a satisfactory credit rating. The company representative can telephone the BELCO Customer Care Department and the new service information will be taken over the phone.
A¬†company representative may be required to come in to BELCO, 27¬†Serpentine Road¬†for an electric service switchover.
There is a $50.00 service charge for all customers who have their electric service transferred.
Changing Contact Information
Customers who wish to change a billing address or telephone number may call or email our Customer Care Department or do so in person at BELCO Customer Care, Serpentine Road.